CANCELATION POLICY
This reservation cannot be cancelled since it can be enjoyed within 10 days of the date that was reserved. 

VOUCHER
You do not have to print the ticket, you can show it on your phone,

VOUCHER AND CANCELLATION POLICY

This reservation cannot be cancelled since it can be enjoyed within 10 days of the date that was reserved. 

You must print the first page of the voucher and bring it to the ticket office. If you do not have a printer, ask at your hotel to have it printed for you.

MEETING POINT
If you come on your own, we recommend you to come before before 11:00am, since the first show starts at this time.

If you have made a reservation with pick up near your hotel or accommodation, please note the following points:

It is your responsibility as the client to locate the pick up point and call or contact OkGranCanaria if you have any questions about the indicated point of pick up. You should always be punctual, and as a general rule it is convenient to arrive about 5 to 10 minutes before the designated time. 

If you arrive late or you are at the designated point, you will have no right to any refund for the amounts previously paid nor any other expenses incurred.

If more than 10 minutes pass with respect to the designated time and the bus/guide does not arrive, you should call +34661222758.

OkGranCanaria is an intermediary for the tickets of SIOUX CITY PARK and is exempt of all responsibility in relation to the provision of services. This means that you have contracted the tickets with SIOUX CITY PARK, not with OkGranCanaria. For any question or complaint related to the services of the park, you should contact SIOUX CITY PARK.

You may consult the fully accepted General Policies  at any time.