Are any prerequisites required for the activity?
Must be over 6 years old.
Are you able to accommodate people in wheelchairs?
Yes
How long does parasailing last?
Around 10 minutes.
How many people can go parascending at the same time?
When booking, you can indicate whether you want to go parascending alone, with a partner, or with 2 partners.
In which season can this activity be done?
In Gran Canaria, parasailing can be done year round.
Where does this activity take place?
On Playa del Ingles, Playa de Taurito and Playa de Mogan.
Where does the activity take place? Do you pick me up? Where is the pick-up point?
This activity takes place on Mogan beach and Taurito beach. We have free pick-up at hotels in Bahía Feliz, San Agustín, Playa del Ingles, Maspalomas, Meloneras, Arguineguin, Puerto Rico – Amadores and Playa del Cura for bookings over 70 euros that have been made at least 24 hours in advance. When booking, in step 1 select “pick-up at the hotel” under “additional services.” In step 2, select the location where you are staying and a point of reference in order to indicate the time of pick-up and the pick-up point.
Can I cancel or change my booking?
Cancellations and booking changes must always be communicated via email.
You can cancel or change your booking for free up to 48 hours before the date for which you made the booking.
Cancellations made in the last 48 hours have a fine of 20%. Changes to bookings in the last 48 hours have a fine of 10% which must be paid at the activity.
If you do not attend the tour, you will lose the amount you paid when booking.
What happens if for some reason the company decides to cancel the activity?
If the company decides to cancel the activity (usually due to weather or unforeseen circumstances) for the day that you had booked, we will contact you via the email or telephone number you provided when booking in order to provide alternatives.
How much will I pay when booking?
For bookings made online, 20% is paid when booking and the rest when doing the activity.
